Frequently Asked Questions

Hearse Description
Payment method
Losing information with the Back Button

Privacy policy

Phantom Coaches Hearse Club® is a non-profit organization whose mission is to promote the preservation and enjoyment of coach-built vehicles.
Required Information
To apply for membership and/or place merchandise orders, customers must submit their name, address, phone number, and email address. Required information is necessary for us to process transactions and allows us to contact you should the need arise.
Use of Cookies
We use only cookies in three areas. One cookie is for the message board as it relates to the pop-up alert regarding the sliding menu. That cookie expires after seven days if the message board is not revisited. Another cookie is for the music console, it expires after six hours. The other cookie is for the order processing program to remember who you are so you don't have to re-type your address and contact info each time you use the form. That cookie expires after three months from the last time you use the order processing program.
Questionnaires, Surveys and Profile Data
We do not offer questionnaires or surveys to collect demographic data to assess your interests and needs. The only profile data we collect is for membership purposes only and then it's optional.
Disclosure of Information to Third Parties
We do not disclose, share, sell or otherwise provide any information submitted by customers to third parties unless specified by the customer. If requested by a third party for customer information, the individual customer may be contacted by a Phantom Coaches Hearse Club® representative for authorization.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can email

Hearse Description

A hearse is NOT required for membership. If you do not have a hearse then simply leave it blank.

Description of fields:

"Year" is the year the coach was made.

"Chassis" is the manufacturer of the chassis such as Cadillac, Pontiac, etc.

"Builder" is the coach builder such as S&S, Superior, etc.

"Color" is the color of the coach such as Gold, Black on blue, white, etc.

"License" is the license plate on the coach for those who want to share their clever vanity plates with the rest of us.

"Make/Model/Style/Type" is where most of the descriptive information goes such as, "Crown Royal 3-way landau", "Olympia end-loader", "Consort conbination limo style", etc. If you don't know exactly what to put in this field, don't worry, just put down as much as you know. You could also consult our online library for help. Some info that may help is below.

Some examples of full descriptions are:
1962 Oldsmobile Cotner-Bevington, Green with black top, Consort end-loader landau hearse, URNEXT
1976 Cadillac S&S, black, Centenial edition, three-way landau hearse, 6FTUNDR
1957 Pontiac Superior, white limo combination, MYCOMBO

Q: What is a 3-way hearse?
Q: What is a side-loader hearse?
Q: What is the difference between a 3-way and a side-loader hearse?

A: Up until the 1930s, all funeral cars were of the end-loading variety. End-loading refers to how the casket was loaded into the vehicle (through the rear opening). In the 1930s, a man by the name of Heise invented a mechanism in which a casket sits on a table that can swivel and allow the casket to be loaded and removed through the side doors as well as the traditional rear door of the vehicle. This was called "side-loading." Some years later, Miller-Meteor improved upon the design to allow the entire table to move out the rear door as well as out the sides. They coined the term "3-way" for their improved design. The rest of the coach building industry adopted that term as well without the subsequent improvement to their designs. Later, the rest of the industry went back to calling that feature "side-loading".

Payment Method

We accept payments in US dollars only. Money orders, bank checks, and personal checks (from US banks) are acceptable. We also accept VISA and Master Cards with an additional service fee of of $0.30 plus 2.2% of the transaction. This fee comes from the credit card service we use which we forward on to you for the convenience of using a credit card.

Losing information with the Back Button

If your Sell Your Item form loses all your information whenever you try to go back to the page using the "Back" button, don't worry — this can be fixed.

For Microsoft Internet Explorer Users:
Find the settings for Temporary Internet Files (In IE 4.0, go to the View menu and select Internet Options. Then click on Settings... under the section marked Temporary Internet Files). Make sure "Every visit to the page" is not checked. We recommend that you set it to "Every time you start Internet Explorer" as shown below for IE 4.0.

For Netscape users:
Go to the Edit menu in Netscape Navigator, and select Preferences. When the categories of Preferences appear, click on Advanced. Then click on Cache, under the Advanced section.

Make sure that neither the memory cache nor the disk cache is set to zero. We recommend that you set the memory cache to 1024 Kbytes and the disk cache to 7680 Kbytes. To do this, type 1024 in the box for the memory cache, and type 7680 in the disk cache. As a precautionary measure, clear your memory and disk caches by pressing the buttons "Clear Memory Cache" and "Clear Disk Cache."